Cynical software manufactures apathy. Here is the cruel irony. Software developers are not inherently evil. Most engineers want to build elegant, honest systems. But they work in organizations driven by metrics like Monthly Active Users (MAU) and Average Revenue Per User (ARPU).
That is cynical software. A counter-movement is emerging. It is small, but it is vocal. Developers are building earnest software —tools that assume the user is intelligent, busy, and deserves respect.
The best software does not manipulate you. It simply works, then gets out of your way. That is not naive. That is mature. And it is the only path out of the hellscape of cynical software we have built for ourselves.


