For maximum security (especially if you granted Accessibility permissions), perform a factory reset of your Android or iOS device. This is the only way to ensure no hidden malware remains.
A: No. Those are video editing scams. The official Yape logo and color scheme are regulated. Any color variation indicates a fake screen recording.
A: You are the victim, not the criminal. However, if you use a fake app to try to defraud BCP or other users, yes, that is a crime (Article 247 of the Peruvian Penal Code – Computer Fraud). Avoid any app that claims to "double transfers."
A: Forward the link to WhatsApp number 999-111-111 (Yape official fraud reporting line) or email reportefraude@yape.com.pe . If you found this article useful, share it with your family group chat. One click could save a relative from losing their savings.
Go to Settings > Apps > Find the suspicious app and uninstall it. If the "Uninstall" button is greyed out, go to Device Admin settings and remove admin privileges from the malicious app first.
Call BCP’s Yape support line: 0801-11111 (toll-free in Peru) and request a temporary block on your Yape account.
Recently, a dangerous search trend has emerged: (yape fake app download beta). If you have typed this phrase into Google, or are considering doing so, stop reading this article immediately and do NOT download anything.
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